We do not accept returns or exchanges. All sales are final. However, if you receive a misprinted, defective, or incorrect item, please contact us within 15 days of receiving your order and we’ll make it right.
We process orders quickly, so please double-check your info at checkout. If you need to make a change, email us at hello@33parkstreet.com as soon as possible. Once your order is processed or shipped, changes can’t be made.
Please double-check your address before placing your order. If you spot an error, contact us immediately. We’ll do our best to fix it, but we can’t make changes after a shipping label is created or your order has shipped.
If your tracking info hasn’t updated in a while or your package seems lost, reach out to us and we’ll look into it with the carrier.
Not always. Items may ship separately depending on what you ordered and where it’s being fulfilled. You’ll get tracking info for each shipment.
Orders are processed within 1–3 business days, and shipping typically takes up to 10 business days. These are estimates, and some orders may arrive sooner.